COVID19 MEASURES 
enjoy your stay. leave the rest to us.

 
Directly related to the uncertainty and effects caused by the coronavirus (COVID-19) worldwide, our highest priority has become the health and safety of guests during the stay and our team’s. Therefore, we want to briefly present to you the measures we have taken to minimize the spread of the virus.
 
access to the hotel
limited to the revolving door - the main entrance of the hotel; we recommend to disinfect the hands (station outside next to the door) at each entry to the hotel.  

 
check-in procedures
limiting the physical interaction by applying adapted measures and procedures; credit card payments are recommended; protection panels installed; front desk personnel wear a mask; dedicated WhatsApp phone number to increase interaction with guests through messages; procedures adapted to manage safely the access cards, materials/documents required by law, POS's; giving up the cardholders for the room access key; requesting billing data or other necessary information by e-mail; the transmission of invoices exclusively by email; disinfectant available on the reception desk; each guest will receive a face mask free of charge at check-in, which must be worn in all public spaces.

 
guest rooms
assigning rooms by having a 24h interval between guest's stay; sealing cleaned and disinfected guest rooms until new guest arrival; enter the room after scanning the RFI access card; certified disinfectant soap is available in each room; towels or bathrobes* (depending on the room type) are provided individually packed; the inventory inside guest rooms is limited or replaced by disposable products.
 
other measures
implementation of certified disinfection & cleaning products for Sars Cov 2; implementation of new cleaning and disinfection procedures with increased attention to areas of heavy use in all guest rooms and public areas; increasing the frequency of cleaning and disinfection of areas with heavy use in public spaces (elevators, door handles etc.); disinfection stations will be installed in all public areas, including hand emollient; the elevator will be used by a maximum of 2 people, avoiding touching surfaces other than those necessary to use the equipment; objects that cannot be disinfected (textiles, cardboard or paper, leather, etc.) have been replaced with digital solutions or disposable products; implementation of social distancing measures in all areas of multiple human interaction - lobby, restaurant, breakfast, meeting area, spa; menus based on QR codes; bilingual prints with recommendations in public spaces; outdoor smoking area; manager dedicated to the implementation and monitoring of anti-COVID procedures; mandatory wearing of masks by hotel team; special trainings; routes and access areas established for limited physical interaction; internal interaction procedures, activity planning & conduct; checking the body temperature from a distance of employees both at entry and when leaving home; selected suppliers in accordance with safety procedures.  
 
hotel advantages
air conditioning system based on fresh air supply from the top level of the hotel - the air in the hotel guests room is not recycled; access to the room based on RFI card - allows access to the room without heavy touching the door handle; the window in the room can be opened for the periodic ventilation of the personal space; interactive menu Smart LED TV with the possibility of connecting personal devices; bathroom without shower curtain; minimalist design ensuring easy and intense cleaning in all areas.

 
INSULATION PROCEDURES AND MEDICAL ASSISTANCE APPLICABLE IN CASES where symptoms are reported. There is a permanent telephone line to the health authority for the application of the isolation procedures and the call of the mobile health team to manage the reported situations. The isolation of each person is done in a dedicated space, using the travel routes established by procedures.
 
hotel info 
For the safety of guests or colleagues and following Romanian law together with best practices, the hotel temporarily modifies or limits some of its services (e.g. room inventory, room consumption products, spa facilities). These changes are temporary, are mentioned in chapter - hotel services - and we will restore the standard levels as soon as the legislation in force allows us. For any requests or additional information, the reception staff is at your disposal every day between 6.30 am and 10.30 pm, outside these hours our security&support personnel is more than pleased to assist you. 
breakfast - compliance with social distance measures, hand disinfection
restaurant menu - booking is highly recommended, 
compliance with social distance measures, hand disinfection
infrared and Finnish saunas - temporary closed (safety measures)
spa facilities - sunny terrace, salina, gym, outdoor jacuzzis - accessible only by prior appointment - limited number of people & limited time of use to facilitate the access of others guests which request this service too, the facilities can be accessed only based on the guest room access card (*if this service is included in the room rate) - please let us make you an appointment and prepare the facilities for safe use
room service during the stay - service available on request between 7 am - 3 pm, please address your request to reception personnel to schedule this service and please release the room during the cleaning service for safety reasons.
 

...stay positive, better days are on their way...

for secure communication, please contact us 

reservations@ramadaoradea.ro  
 +40 359 403 333
mesaje WhatsAPP +40 733 770 216